The same practical questions arrive every week.
“Are you open on Saturday?”
Another comment. Another screen. Another task on your list.
FOR LOCAL BUSINESSES
Turn everyday questions into helpful conversations.
Hours, services, booking links and common questions: give your Facebook and Instagram audience a clearer next step.
Sample comment
Are you open on Saturday?
Use your approved facts and tone
Suggested reply
Yes, we’re open Saturday from 9 to 4. Come on by!
Based on sample opening hoursYour voice. Your rules. Your control.
Be helpful before the first visit.
Answer hours and service-area questions
Share a relevant booking destination
Keep personal situations with your team
Put your everyday business facts to work.
Add current hours, services and contact information. Use a temporary campaign for an event or announcement, with link replies held for your review.
Try the free demoSample comment
Are you open on Saturday?
Use your approved facts and tone
Suggested reply
Yes, we’re open Saturday from 9 to 4. Come on by!
Based on sample opening hoursYour voice. Your rules. Your control.
BUILT AROUND YOUR DAY
Useful replies.
Room for your judgment.
Start with review. Adjust the wording. Give feedback when you want future replies to change.
See the workflow come together.
An illustrative tour of replies, feedback and review.
01 / FOR LOCAL BUSINESSES
Start with the questions people already ask.
Add your opening hours, service area, booking link and the details customers regularly need. The quality of a reply depends on the information behind it, so update that knowledge when your business changes.
- Say which locations or services you cover.
- Use your real booking and contact links.
- Explain what requires a quote or a conversation.
02 / FOR LOCAL BUSINESSES
Keep personal situations with a person.
A public comment is not the right place to collect private customer information. Set clear boundaries for billing concerns, personal situations and questions that need an individual assessment. Use review for the conversations that deserve your attention.
03 / FOR LOCAL BUSINESSES
Support a timely event or announcement.
A temporary campaign can point relevant replies to an event registration page, seasonal opening announcement or newsletter signup. Add the dates and describe which questions the link helps answer. Replies containing the campaign link require review before posting.
04 / FOR LOCAL BUSINESSES
Know the channel limits.
Current plans cover Facebook and Instagram comments. Google Reviews is in development and requires Google approval and verified business access. It is not a live customer feature today.
Can it book appointments?
It can use an approved booking link in a relevant reply. It does not manage your calendar or confirm an appointment itself.
Can it answer Google reviews?
Google Reviews is in development and is not included as an available connection in current plans.
What if opening hours change?
Update the account’s approved business information and check a few sample replies. Temporary campaign instructions are useful for a short announcement, but your everyday facts should stay current too.
See what you could take
off your plate.
Try reviewing a reply in the sample inbox.
Try the free demoNo account needed. Nothing gets posted.