Reply feedback
Find an odd reply, explain what should change and submit. Your feedback guides future generated responses.
TAKE A LOOK AROUND
Meet your new
comment teammate.
A quick look at the work behind a helpful reply.
Illustrated product film · Narrated in English · Captions available
Try the sample inboxSee the details.
Two simple ways to guide what happens next.
Temporary campaigns
Add a relevant link, describe when it should be shared and choose an end date. Replies containing campaign links wait for your review before posting.
Explore the workflow.
These examples are illustrative. No social account is connected and nothing is posted.
Before feedback
“We sincerely appreciate your valued inquiry.”
“Keep it to one friendly sentence.”
After applying the guidance
“Thanks for asking! Happy to help.”
One submission guides future repliesYour voice. Your rules. Your control.
Your everyday comment work
A helpful reply. In your voice.
Give your agent the facts and tone you want it to use. Review suggested replies, then choose which everyday conversations it can handle.
- Use approved business information
- Review and edit before sending
- Give feedback to improve future replies
Video summary
The main tour shows a sample inbox, a suggested reply, feedback being saved as future guidance and a temporary campaign being configured. The feedback demo shows how to submit a correction once. The campaign demo shows choosing a link, describing relevance and setting dates. The main film is narrated, with optional English captions. The shorter feature demos use on-screen text. These are illustrations of the workflow.
See what you could take
off your plate.
Try reviewing a reply in the sample inbox.
Try the free demoNo account needed. Nothing gets posted.